I see many interview no-shows across the clients off late, while sometimes it could be an issue of the individual, but mostly it is due to wrong timing, & below average scheduling skills.
Do take some time to read through this completely & I expect all of you to follow this without fail:
I though this is our good time to get Back to Basics: I have highlighted few basic pointers which we should keep in mind while scheduling the candidates. We are aware of these points already but just that we should start following them.
Also Read: HOW TO DEAL WITH LONGER NOTICE PERIOD
Be Specific of Time-Slot / Schedule:
Never give an open window to the candidate, though the client might be ready to meet the candidate anytime of the day…give the candidate a specific time ,like “Client would like to meet / call you at 11 am in the morning”. If the candidate is not comfortable with the time she will bounce back and ask for an alternate schedule, which is a good sign. If you give an open slot and ask the candidate to choose generally they will assume the interviewer is available anytime and get very casual about it and end up reaching late for the interview..!
Avoid Early Morning Interviews / Meetings:
Early mornings are great for holding someone’s attention, but you may want to avoid morning meetings (Especially F2f) before 10:30 AM. Invariably either the candidate or the interviewer will reach office late mostly due to traffic or poor planning.
Avoid Monday Morning Schedules :
First thing Monday morning would not be ideal as the interviewer and the candidate might forget the appointment due to weekend.
Avoid Friday Evening Schedules:
Likewise Friday evening meetings has high potential for a reschedule. Mostly the interviewers would prefer to leave office early because it is a Friday. The Best time to schedule an interview is between 10:30 AM-12:30 PM 2PM-5:PM. (weekend drives are exempted from this)
Also Read: HOW TO FIND THE RIGHT JOB AFTER COLLEGE
Suggest Your Client of Schedule:
Do not blindly follow client instructions, If the client is asking you to schedule at a wrong time, please do tell them the issue and suggest them an alternate good time.
Follow Ups with Candidates:
Always connect at least 3 times with the candidate for the schedule – 1st time for scheduling, 2nd time the day before the interview, call them before you leave for the day to remind them about the next day interview. 3rd on the day of the interview. Every time make sure you write to your AMs/TL after the follow up. So that they can talk to the client with confidence.
Also Read: MISTAKES THAT CANDIDATES MAKE IN THEIR CVs
Written Confirmation From Candidates:
Ensure you take a written confirmation from the candidate for each schedule. This has multiple benefits..
o 1st – You will get to know the interest level of the candidate in attending the interview. If someone is keen then it is not a problem for them to take a minute & give a return confirmation. As almost all of 2nd – them have smartphone with data plan, it doesn’t take much time.
o 2nd – Candidate also gets the confidence & seriousness of the interview. Without a call letter they might miss it as they generally get a lot of calls from different recruiters.
o 3rd one is very important – If in case the candidate misses the interview and you need proof to show it to the client that we have done our work! – this is really face saving.
Exceptions: These are just guidelines and exceptions are always made based on the situation.
As Told By Gopal Kondath
Director: GK HR Consulting India Pvt. Ltd.